Robert’s Tree Service

Branding / Graphic Design / Identity / UI / UX / Web Design

Overview

The client, a family-owned tree service company, had been serving the local community for over a decade. Known for their personalized service and expertise in tree care, they wanted a professional online presence to reflect their commitment to quality and community trust. However, their existing website suffered from several user experience (UX) issues, outdated design, and lacked a cohesive brand identity.

Challenges

1. Outdated Logo and Brand Identity:

The existing logo was generic and did not convey the company’s values of sustainability, craftsmanship, and community focus.

2. Website Issues:

The website was not visually appealing or user-friendly.

  • Navigation was confusing, with essential services buried in dropdown menus.
  • The mobile experience was poor, leading to a high bounce rate.
3. Content & SEO Shortfalls:
  • The content lacked consistency in tone and professionalism.
  • There were no clear calls-to-action (CTAs) encouraging visitors to book consultations.
  • The site had minimal visibility on search engines due to poorly targeted SEO keywords.

Solutions

1. Logo Design: Building a Visual Brand Identity

To start, we worked closely with the client to understand their mission, values, and target audience.

Steps Taken:
  • Research & Discovery
  • Concept Development
  • Final Design
2. Website Design: A Seamless Online Experience

Using WordPress, we customized a theme to ensure the design extended the brand story online.

Steps Taken:
  • Theme Selection
  • Customization
  • Functionality Enhancements
3. Content Refinement & SEO Optimization

Content needed a cohesive voice and a focus on user intent.

Steps Taken:
  • Content Audit
  • Content Refinement
  • SEO Strategy

Results

1. Brand Identity Impact

The new logo helped the company establish a stronger brand presence in the Dallas-metro home building community.

2. Improved UX
3. Enhanced Search Visibility

Conclusion

By designing a logo that authentically represented the company’s values, customizing a WordPress theme to enhance UX, and refining content for SEO, I helped the client build a cohesive, professional online presence. The project not only increased their online visibility but also fostered trust with their local community, directly contributing to their business growth.

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